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Let Your Customers Help Market Your Business
How much marketing of your business do you do? Of even more importance, are you doing the right things to market your business? Unfortunately, too many owners come up short in marketing their...
View Article4 Reasons Why You Should Conduct a QBR (and How to Do It)
By Kayla Matthews A quarterly business review (QBR) is a chance to formally touch base with your customers. It’s not essential to do one for every customer, but you should consider QBRs crucial for...
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Do You Do Enough for Your Employees?
No matter the number of employees you have under you, it is important for you to do all you can to keep them happy. In doing so, they will tend to give you their all in return. That said are you...
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Don’t Keep Customers Waiting
Where does customer service rank on your company’s list of important daily tasks that should never be overlooked? While you would like to think that it is always a priority for most businesses, the...
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Is Your Data Resonating with Customers?
When you’re running a business in today’s fast-paced world, how you use and store company and customer data goes far in determining just how successful your brand will be. Not only do you need data...
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Avoid Falling Behind on Collecting Customer Payments
There are various things that can send a business into a financial frenzy. One of the more frustrating avenues for businesses to travel down is when customers do not pay their invoices on time. For...
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Show Customers How Secure Doing Business with You Truly is
If you had to worry about one thing driving some of your customers away, what would it be? In some instances, things are pretty much out of your full control. When the economy is struggling, consumers...
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Are You Clicking with Your Online Clientele?
While there are some consumers willing to do anything and everything it takes to avoid the Internet, many individuals simply couldn’t do without it. Even though that latter group doesn’t necessarily...
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Keep Your Customers in the Communications Loop
How good of a job would you say your business does when it comes to keeping your customers in the loop? Keeping them in the loop typically revolves around your products and/or services, any issues that...
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Business Owners and Consumers Using Internet and Word-of-Mouth
No matter what industry your business falls under, you likely know all too well how important both the Internet and word-of-mouth are to your company’s ability to succeed. When it comes to...
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